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Account & Setup Help

Lion OTT Support

Get help with account access, player setup, trials, subscriptions and connection details. Start with the guide that matches your issue, or send support the exact device and error you see.

  • Account and sign-in help
  • Device setup guidance
  • Subscription and renewal questions
  • A ticket history inside your account

Quick route

Send the Details That Help Us Diagnose It

Include your device model, app name, whether you use Xtream Codes or M3U, and the exact error message. Never post a password or complete playlist link in a public message.

Try Lion OTT for 12 hours

Account & Setup Help

Send the Details That Help Us Diagnose It

Include your device model, app name, whether you use Xtream Codes or M3U, and the exact error message. Never post a password or complete playlist link in a public message.

Setup problem

Tell us the device, player name, connection method and the exact step where it stops.

Open setup guide

Account problem

Use the account area for password recovery, order history, subscription details and support tickets.

Open account

Plan or renewal question

Check the current plan terms and prices before asking support to review an order or renewal.

View plans

FAQ

Questions About Lion OTT

The practical details people usually need before they continue.

I forgot my account password. What should I do?⌄

Use the password reset link on the sign-in page. The reset message is sent only to the email attached to the account.

My player says the login is invalid. What should I check?⌄

Check every character in the server address, username and password. Also confirm that the subscription is active and that the selected login method matches the player.

Where can I follow an open support request?⌄

Sign in and open Tickets in your Lion OTT account to see replies and keep the conversation together.

Ready to Continue with Lion OTT?

Test the service on your own device first, or compare the current plans before ordering.